Success Stories
Here is what a few of our clients have to say about their experience with On Call Computer Solutions:
 |
"On Call has been maintaining the computers at our law office for over 5 years now. With 2 servers and 30 workstations our firm literally cannot afford to be without all of our machines in good working order. We decided to switch from another company to On Call Computer Solutions primarily because of their promise of faster response times and an ability to provide expert technicians who could get the problem solved quickly. In fact, their typical response to our calls for service have been under an hour. I am happy to say that 5 years after our decision to switch we are happy that we did and would happily recommend them to any firm in need of professional computer support." -Lance B. - Tallahassee, FL |
| |
"A few months ago we had what most businesses would consider a worst nightmare scenario. After coming into the office after a bad lightning storm we learned that our server's hard drive array had been literally melted by lightning. To make things worse, we had an on-site backup tape, however we learned that the tapes we had been using had apparently gone bad. Desperate after our usual computer repair guy gave us the bad news we researched and found On Call in Tallahassee. Within an hour they had a server technician out to our office who immediately put us at ease by letting us know that they could get our data back after a few days at their data recovery facility in Jacksonville. Then, one of the staff at On Call personally drove the entire hard drive array over to the recovery facility in Jacksonville right then and there and gave me periodic status updates throughout the next 48 hours. Meanwhile, other members of On Call's team installed a replacement server that they had sitting in stock (they were also the only company we found to have a brand new server in stock ready to go). At the beginning of day three we finally got the ultra important financial data we needed to make pay roll along with everything else. It was a 100% recovery and On Call literally saved my business. The entire time everyone on staff was very friendly, re-assuring, and confident about what they were doing. I would strongly recommend any business to contact On Call. I think they went through about the worst thing you could possibly be tested on in my situation and passed with flying colors. We now have a complete IT Management Agreement with them which includes both on and off-site backup, they host our websites, email, manage our social media and pay for click marketing, and consult with us on a regular basis on our outside projects that are IT related. They are a terrific partner and I would never go back to using a small computer repair firm again." Randy M. - Tallahassee, FL. |
|
|
"We have been very satisfied using On Call as our technology partner of choice. They provide us with several of their hosted services which includes Hosted Exchange Email, Hosted Blackberry Integration, and Website Hosting. We also do all of our computer equipment purchasing through them because of their ability to be as helpful as a local company while having the buying power of the big companies. In fact, we often times find ourselves spending less money with On Call than we would at the big box stores. Despite being a 6 hour drive away we have also been impressed with their phone and remote support abilities and can safely say that even if you are not in Tallahassee, you can still benefit from the awesome computer services that On Call has to offer." -Brandon N. - Ft. Myers, FL |
Recent News
-
President Michael A. Frieder along with Vice President Zachary J. Brewer recently attended the Greater Tallahassee Area Annual Chamber Conference in Destin, FL. where community leaders from across North Florida and South Georgia came together to discuss the future of both the community as a whole and the business climate of our area. Conference attendees included a great combination of local and regional politicians, business leaders, universities, and non-profits.
"The conference was an excellent experience for us to network with local politicians and extend a hand to non-profits alike." said Frieder. VP Brewer had this to say: "We really enjoyed getting a chance to communicate both with the local universities and the other top businesses in the room. We are especially excited about the conversion of the local airport to an international airport and the presence of several great engineering and construction firms at the event. I think this shows that building in Tallahassee is not dead and that is very important for our local economy."
-
On Call was asked in 2011 to begin helping a small non-profit in the Tallahassee area. We began by assesing their current outdated technology and completing a full discovery analysis of where the non-profit wanted to go in the future and what they needed to get there.
On Call was then able to donate a complete server that had be refurbished through our computers for charity program and fully licensed by Microsoft through our Partner Program. All initial installation labor was donated in this special case and a reduced rate On Call-Complete™ IT Management plan was implemented including an array of cloud solutions which allowed the orgnaization to not have to purchase an additional server and save money on overall long term cost of ownership.
All told, the organization reduced it's technology operating budget by $30,000 in fiscal year 2010 which has allowed them to hire on a new full time fully benefited position on a permanent basis.
-